Drivers & System Requirements

This guide provides essential drivers and system components needed for optimal performance. If you encounter installation issues after following these steps, please contact our support team.

Required System Components

These components are essential for proper functionality:

Microsoft Visual C++ Redistributables (2005-2019)

Essential runtime libraries for Windows applications

• Required for most modern software compatibility
• Includes all versions from 2005 to 2019
• Download Microsoft Visual C++ Redistributables

DirectX 12

Graphics and multimedia framework

• Essential for modern graphics rendering
• Required for hardware acceleration
• Download DirectX End-User Runtime

.NET Framework 4.8

Application development framework

• Required for .NET-based applications
• Latest stable version recommended
• Download .NET Framework 4.8

Graphics Drivers

Keep your graphics drivers updated for best performance:

NVIDIA Graphics Cards

For GeForce RTX/GTX series

• Download the latest Game Ready drivers
• Use GeForce Experience for automatic updates
• NVIDIA Driver Downloads

AMD Graphics Cards

For Radeon RX series

• Download latest Adrenalin drivers
• Use AMD Software for automatic updates
• AMD Driver Downloads

Automatic Driver Updates

DriverPack Solution - Universal driver updater

• Automatically detects and installs missing drivers
• Useful for older or less common hardware
• Download DriverPack Solution

Security Settings

Some security features may interfere with software installation:

Windows SmartScreen

Disable Windows SmartScreen temporarily

• May block legitimate software downloads
• Can be re-enabled after installation
• Go to: Settings → Update & Security → Windows Security → App & Browser Control

Windows Defender

Manage Windows Defender exclusions

• Add installation folder to exclusions if needed
• Temporary disable real-time protection during installation
• Go to: Settings → Update & Security → Windows Security → Virus & Threat Protection

User Account Control (UAC)

Adjust UAC settings if needed

• May prevent proper installation permissions
• Run installers as Administrator if prompted
• Go to: Control Panel → User Accounts → Change User Account Control Settings

BIOS/UEFI Settings

For advanced users experiencing boot issues

Disable Secure Boot

• Access BIOS/UEFI during startup (usually F2, F12, or Delete key)
• Navigate to Security → Secure Boot → Disable
• Save and exit

Enable UEFI Mode

• Access BIOS/UEFI settings
• Navigate to Boot → Boot Mode → UEFI
• Save and exit

Helpful Utilities

Additional tools that may be useful:

File Archive Manager

7-Zip - Free archive utility

• Handle .zip, .rar, .7z and other archive formats
• Required for extracting downloaded files
• Download 7-Zip

Screenshot Tool

Lightshot - Easy screenshot sharing

• Useful for sharing error messages with support
• Quick and easy screenshot annotation
• Download Lightshot

Remote Support Tools

For technical assistance

TeamViewer

• Secure remote desktop access
• Download TeamViewer

AnyDesk

• Lightweight remote access alternative
• Download AnyDesk

Still Need Help?

If these solutions don't resolve your installation issues:

1. Check our FAQ - Many common issues are covered in our frequently asked questions
2. Contact Support - Use the support contacts listed on our website
3. Provide Details - Include your system specifications and error messages when contacting support

Last updated: Keep your system and drivers updated regularly for the best experience.